Feedback Letter Production

Posted

3rd May 2019

This news item is with regard to the feedback letters that we send to participants following their AIRWAVE health screen.

Firstly, let me apologise for the delays in sending the feedback letters, which has for some participants been unacceptably slow.  I don’t wish to dwell too long on the reasons, but essentially there were technical problem with obtaining data which were exacerbated when a key member of staff became unavailable last year.

We are now reasonably confident that the process is back under control and all letters have now been sent.  Do please contact us if you haven’t received your letter.

Thank you for bearing with us over what has been a frustrating time for all of us.

Andy Heard
Database Manager